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Our response to Covid-19

Dale Hire COVID-19 Trading Update.

Navigating through recent months has been difficult for every person and business, closing when we did and ensuring the safety of our staff and customers is a decision we are proud to have taken before the government announced the lockdown.

As building sites, utility companies and our trade customers begin to adjust their health & safety policies and make a limited return to work we feel we should tentatively do the same.

We have secured a large delivery of disinfectant, hand sanitiser and utilised our own barrier fleet for customer control to ensure we can safely and securely commence trading with reduced staff and reduced hours.

Beginning on the 1st July our 5 depots will re-open with normal trading hours of 7-30am-5pm Monday to Friday for deliveries and collections. We will no longer be opening on Saturdays.

Our ‘Coronavirus policy’ will be displayed in the branches and customers visiting our sites will need to follow some simple rules that we are all now expecting to be part of our lives going forward.

For example; only 1 customer will be allowed in the shop at a time, our staff will be unable to assist with the loading and unloading of customers vehicles so another member of your household may need to travel with you and wait in the vehicle to assist you with loading/unloading. We will not be able to accept cash. Customers will have to use hand sanitiser before signing for equipment.

And masks will be mandatory. 

We will of course be doing everything possible to ensure our branches and equipment are safe for our staff and customers and will regularly review best practices and if the need arises, we will not hesitate to close again if it becomes necessary.

Dale Hire look forward positively, to working with our existing and new customers to safely get back to our new normal. 

Thank you.